Damaged Passport?
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Complete and verify your damaged passport application in under 5 minutes. Starting at $120 + government fees.
Trusted passport services made easy.
Trusted passport services made easy.
Easy process, expert support
Traveling soon? Expedite your passport through Via securely.
- Damaged passport replacement
- Avoid common errors resulting in delays
- 24/7 expert support and real-time passport tracking
Complete your application in as little as 5 minutes
Simplified application
Provide a few details, and you’re all set.
Track our progress
Monitor your passport’s progress with real-time.
Receive your new passport
Kick back, relax, and enjoy your trip!
Why trust Via?
Our damaged passport application process is fast, seamless, and hassle-free. We’ll have your back throughout the entire process.
- Human support
- AI driven guidance
- Security you can trust
Damaged passport questions?
Here’s what you need to know about our expedited passport services, government requirements, processing times, and other frequently asked questions.
What qualifies as a "damaged" passport?
A passport is considered damaged if it is torn, water-damaged, has missing pages, or has unauthorized markings or alterations. It must be replaced if the damage affects the passport’s readability or security features.
Can I still use my damaged passport for travel?
No, a damaged passport is not valid for travel. Airlines and border officials may deny entry or boarding if your passport is damaged. You should replace it before making any travel plans.
How do I replace a damaged passport?
To replace a damaged passport, you must apply in person at a passport acceptance facility or agency using Form DS-11. Bring the damaged passport, proof of citizenship, a government-issued photo ID, a passport photo, and payment for the applicable fees.
Do I need to provide the damaged passport when applying for a replacement?
Yes, you must submit the damaged passport with your application. It will be canceled and returned to you with your new passport.
What documents do I need to replace a damaged passport?
You’ll need:
The damaged passport.
Proof of US citizenship (if the damaged passport is not sufficient).
A government-issued photo ID.
A completed Form DS-11 (do not sign it until instructed by the acceptance agent).
A passport photo that meets the US Department of State’s requirements.
Payment for the applicable fees.
What if my damaged passport has valid visas?
If your damaged passport contains valid visas, they may still be usable. However, you must carry both the damaged passport (with the visas) and the new passport when traveling. Check with the embassy that issued the visas to confirm their policy.
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Trusted passport services made easy.
Why Via?
Via transforms the passport application journey for consumers by providing a simplified, streamlined platform. Our proprietary technology platform delivers an exceptional digital experience for consumers. We take a flat fee on top of regular government fees. You save time and money.